Is it better to be a server or host?

by

Learn more about running a restaurant with our complete guide.

Are you considering a career in the restaurant industry, but not sure if being a server or host is best for you? It’s an important decision to make and one that can have long-term implications. After all, it’s not only about the money – both positions involve different tasks, responsibilities and skill sets.

So what should you consider when deciding which role to pursue? In this post we will explore the pros and cons of each position so that you can decide which job is right for you. Read on as we discuss the advantages of being a server or host and help answer your burning question: Is it better to be a server or host?

Advantages Of Being A Server

Being a server can be an exciting and rewarding job, with lots of opportunities to interact with different customers on a daily basis. The main benefits of being a server include having direct customer contact, flexible working hours, the potential for tips and weekly wage increases based on performance.

Customer contact is arguably the most important part of any service role – it’s what makes people come back to your restaurant or not! Serving customers gives you the chance to build strong relationships with them and leave a lasting impression. You will learn how to effectively handle customer queries, think on your feet and problem solve in challenging situations. Plus, if you have great communication skills this is definitely something that can set you apart from other candidates when applying for future roles.

In terms of flexible working hours, being a server allows you to work around your schedule and make the necessary arrangements with your employer. For example, if you have classes during the day or need time off for medical appointments, this can be accommodated. Finally, servers generally receive tips from customers which can increase their weekly wages significantly!

Advantages Of Being A Host

The role of a host is often overlooked but it has many benefits that should not be ignored! As a host you are typically the first person guests interact with when they come into your restaurant – meaning customer service is paramount in this position. You will learn how to greet customers warmly, discover their needs and create an inviting atmosphere so that guests feel welcome and comfortable.

Aside from customer service, hosting also involves managing reservations and helping to keep the restaurant running smoothly. This means you will be responsible for making sure guests are seated quickly, handling any complaints they may have and keeping an eye on waiting times. Hosts can also help servers during busy periods by assisting with taking orders or delivering food when necessary.

Finally, being a host gives you further insight into the operations of a restaurant which could come in handy if you’re considering pursuing a career in management one day.

Which Role Suits You Best?

The decision between being a server or host ultimately comes down to your unique skillset, experience and preferences. Generally speaking, if you value customer contact and the potential for tips then being a server is probably the right choice. On the other hand, if you are better at managing operations and prefer to work behind-the-scenes then hosting may be more suitable.

It’s important to remember that both roles require hard work and dedication in order to succeed so you should weigh up all of your options carefully before making a decision.

Conclusion

Overall, the choice between being a server or host depends on what you value most in terms of career progression and customer interaction. If possible it can also be beneficial to try out both positions so that you can get a feel for each role and make an informed decision about which job suits you best.

 

 

Related FAQs

The main benefits of being a server include having direct customer contact, flexible working hours, the potential for tips and weekly wage increases based on performance. Customer contact is important as it gives servers the opportunity to build strong relationships with customers and leave a lasting impression. Furthermore, working hours can be tailored to suit individual needs, while tips from customers can increase overall wages significantly!
Hosts are typically responsible for making sure guests are seated quickly, handling any complaints they may have and keeping an eye on waiting times. Additionally, hosts can help servers during busy periods by assisting with taking orders or delivering food when necessary. Hosts are also typically the first point of contact with customers, so excellent customer service skills are essential.
The best way to decide between these roles is by reflecting on your unique skillset and preferences. If you value customer contact and potential for tips then being a server might be ideal, whereas if you prefer managing operations and working behind-the-scenes then hosting may be more suitable. It’s important to remember that both jobs require plenty of hard work in order to be successful.
Experience does matter, though it is not essential. Employers will usually take into account how many years of service a person has and what type of experience they have had in the past. Some restaurants may even prefer applicants who have no prior experience as they can be easier to train.
The most important skill for being a server or host is excellent customer service, as this role requires frequent interaction with customers and guests. Other key skills include multitasking, problem solving, communication and organisation. Additionally, servers may need knowledge of wine or food matching if the restaurant offers these services.
Yes! For those looking to advance their career, there is potential for growth within both positions. Servers may be promoted to supervisor or manager roles, while hosts can become assistant managers or even general managers depending on the size of the restaurant.
The salary of a server or host will vary depending on location and experience. According to Glassdoor, the median hourly wage for a server in the United States is $12.11 per hour, while a host typically earns around $10.40 per hour. Of course, tips from customers can significantly increase overall earnings!
This will depend on the restaurant, but typically servers and hosts can expect to work a variety of shifts including day, evening and weekend. Some restaurants offer split shifts which involve two shorter blocks of hours with a break in between.
Yes! As well as earning an hourly wage, servers and hosts may also be eligible for discounted meals or store discounts at their workplace. Additionally, depending on the restaurant’s policy, staff members may also be able to attend events such as staff nights out or team-building activities.
Employers typically provide comprehensive training for new staff members. This often involves shadowing a more experienced employee and learning about the restaurant’s menu, policies and procedures. Additionally, employers will provide guidance on customer service techniques and may even offer additional training courses such as wine knowledge or food safety.    

Leave a Comment