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When you’re running a restaurant, your servers are the face of your business and can make or break its success. But what should they never do? Are there certain behaviors that will guarantee failure in this role? In this blog post we’ll explore some key mistakes to avoid if you want to keep customers coming back for more. From ignoring customers to showing disrespect, find out what a server should never do so that you can ensure that your team is providing the best possible service and creating a positive customer experience. Read on to learn how to make sure that your servers are always delivering top-notch service!
: The cardinal rule of being a server: never ignore customers. Not only is it rude, but it also can leave a bad impression on potential and existing clients alike. Servers should be attentive to the needs of their customers, especially when they are taking orders or delivering food. This means making eye contact with guests, smiling and engaging in polite conversation, as well as being willing to answer any questions that come up during the meal.
: Respect for customers is paramount in any service industry – restaurants included. Servers should always treat guests with dignity and courtesy, no matter what the circumstance. This means not rolling eyes at requests or making sarcastic comments about what someone has ordered; instead, take all requests seriously and do your best to accommodate them. Additionally, servers should also never talk down to customers or make assumptions about their preferences.
Provide Unreliable Service
: When it comes to providing service, reliability is key. Servers should be prompt in taking orders and delivering food and drinks, as well as checking in with guests during the meal to ensure that everything is going smoothly and that they have all they need. They should also be honest about any delays or issues that arise during the meal so that they can offer solutions in a timely manner.
: At the end of the day, good service always involves respect for customers, reliability, and attentiveness – no matter what type of establishment you’re running. By avoiding behaviors like ignoring customers, showing disrespect and providing unreliable service, you can ensure that your servers are always delivering top-notch service. Doing so will help you make sure that everyone leaves feeling satisfied and eager to come back for more!